I purchased this Etekcity Food Scale March of 2018. The unit had been performing very nicely until about one month ago when the display started to, well, not display, at least not clearly. At first I thought it was the batteries, so I replaced them. No. The batteries were fine. The numbers do not show completely. The grams, ounces, pounds feature was and IS a very nice one. Now, I cannot tell what unit of measure is being calculated. I love the look of it. Sleek, shiny, very compact and light. However, if I cannot use this as intended, it is now a very chic paperweight. I will be contacting the company on Monday. The company is open Monday through Friday from 9 to 5 PST. There is a one year warranty on the unit. I am hoping to see what might come of this. I shall update in any case. I am hoping this was just a faulty unit.
Once again, LOVE the look, the style, the size, the weighing options, the battery life and the light weight. The only negative thing, and it’s a big negative, is the faulty display. Other than that, I would give this a higher rating.
**Update 07 March 2019**
I was in contact with the company and explained the situation. I have to say that the company ETEKCITY was very, very accomodating and understanding. After I provided them with the information they requested, they very efficiently and expeditiously sent out a replacement unit. This unit, so far, is working quite well.. I am more impressed with the company. The company representatives were very, very pleasant. Barring the very small hiccups regarding some product confusion, they did their best to make the entire return/exchange process as painless as possible and, for that, I thank them very much. As of today, I would purchase more products from this company. I thank ETEKCITY very much for all of their help in solving my issue.
